PRIVACY & COOKIE POLICY
Last updated: May 2026
Privacy at The Etive Estate
The Etive Estate and Ichrachan House are committed to protecting your privacy and handling your personal information with care, transparency and respect.
This policy explains how we collect, use and protect your information when you visit our website, contact us directly, submit an enquiry, make a booking, subscribe to our newsletter or interact with us online.
By using this website, you agree to the practices outlined below.
WHO WE ARE
The Etive Estate
Ichrachan House
Taynuilt
Argyll & Bute
PA35 1HP
Email: info@etiveestate.co.uk
Telephone: 07958 139117
The Etive Estate operates as a limited company within the United Kingdom.
INFORMATION WE COLLECT
We may collect and process the following information:
Information you provide directly
This may include:
- Name
- Email address
- Telephone number
- Postal address
- Wedding or accommodation enquiry details
- Booking information
- Payment-related information
- Preferences, interests and communications
Information collected automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited
- Time spent on pages
- Interaction data
- Referral sources
- Cookie and analytics data
This helps us improve the performance, functionality and user experience of our website.
HOW WE USE YOUR INFORMATION
We use your information to:
- Respond to enquiries
- Process bookings and reservations
- Manage accommodation and wedding enquiries
- Send requested information
- Deliver newsletters and marketing communications
- Improve our website and services
- Maintain security and prevent misuse
- Comply with legal and regulatory obligations
We only process personal data where we have a lawful basis to do so.
BOOKING & PAYMENT PROVIDERS
Bookings and payments may be processed through trusted third-party providers including:
- Beds24
- Airbnb
- Booking.com
- VRBO
- Stripe
- PayPal
These providers maintain their own privacy and security policies.
MARKETING & NEWSLETTERS
If you subscribe to our newsletter or submit an enquiry, we may occasionally send you updates, offers, news or inspiration relating to The Etive Estate.
You can unsubscribe at any time using the link provided within our emails or by contacting us directly.
We will never sell your personal information to third parties.
ANALYTICS & COOKIES
Our website uses cookies and similar technologies to improve functionality, monitor performance and understand how visitors use the site.
This may include:
- Essential cookies
- Analytics cookies
- Performance cookies
- Marketing cookies
We use services including Google Analytics to better understand website traffic and visitor behaviour.
You can manage or disable cookies through your browser settings.
SOCIAL MEDIA & EMBEDDED CONTENT
Our website and social media channels may include embedded content and links from platforms such as Instagram, Google and other third-party services.
These platforms may collect data independently in accordance with their own privacy policies.
PHOTOGRAPHY & PROMOTIONAL CONTENT
The Etive Estate may occasionally use photography or videography featuring weddings, events or guests for promotional and marketing purposes.
Where appropriate, consent will be obtained directly from the relevant parties.
If you wish to request removal of specific imagery, please contact us directly.
HOW YOUR INFORMATION IS STORED
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse or disclosure.
While we strive to protect your data, no online transmission or storage system can ever be guaranteed completely secure.
DATA RETENTION
We only retain personal information for as long as reasonably necessary for:
- Booking administration
- Legal and accounting obligations
- Customer support
- Legitimate business purposes
YOUR RIGHTS
Under UK data protection law, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request transfer of your data
To exercise any of these rights, please contact:
THIRD-PARTY LINKS
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
POLICY UPDATES
We may update this policy periodically to reflect operational, legal or regulatory changes.
Any updates will be published on this page.
CONTACT
For any privacy-related enquiries, please contact:
The Etive Estate
Ichrachan House
Taynuilt
Argyll & Bute
PA35 1HP
info@etiveestate.co.uk
07958 139117